Keys to Getting Started

A few tips for friends that aspire to be like me- a Trailhead Baby.

Pick a trail that sounds interesting- I started with Admin. Beginner because "Admin" is a fancy word for "person in charge." I like being in charge.
Choose a time to play when your parents are not around. I used to trailhead during my afternoon "naps." I pretended to sleep every time that mom peeped into the room. Productivity declined. Now I trailhead at night. Nobody bothers me after 7pm!
Set up a Trailhead Playground right away. Who doesn't love a playground!
Competition! My mom is earning badges during my afternoon naps. It feels good to know that I am ahead of her by 5!
Practice before trying the challenges. My favorite way to trailhead is to play using the step-by-step instructions during each module instead of just skipping to the challenge. By the end, I am an expert and can pass the challenge on my first try!

This photo expresses how I felt the evening that I forgot my Trailhead password! My mom calls it the "look of concern."

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Service Cloud Specialist Superbadge - 4,5,6,7

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Service Cloud Specialist Superbadge - 1,2,3

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Business Administration Specialist Superbadge- 3 & 4

This afternoon, I added a genius wig in an attempt to look a little older and more experienced. The free lemonade offer worked! I made two dollars today! A huge thank you to Jocelyn Fennewald , Salesforce MVP, for pointing out the "remove all columns" option within the report creator. When you start a create a new report, simply click to start with a clean screen. If you are familiar with report and dashboards, this challenge should only take 30 or so minutes to complete. Below are tips and gotchas for each report / dashboard. If you need more help, leave a comment! Reports Accounts by Market To create the "Market" row grouping, use a bucket field. Make sure that the correct date range is selected. High Value Residential This report includes: 1 filter, 1 grouping, and 1 summarized field. Rated Accounts by State The record count for state and account rating are automatically added. Note the filter. Open Support Cases You ma

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