Skip to main content

Business Administration Specialist Superbadge- 5 & 6

The world is not ready for a Trailhead advice booth.  I switched the sign to a more stereotypical kid offering and sold out within an hour.  
This challenge looks tricky on first glance because the instructions do not spell out the Salesforce names for each item.  For example- Business Lifecycle Name equals a Sales Process.  The secret to this challenge is to think logically about what a Salesforce term would be for each goal.

If you need help, consult the chart below.  The Salesforce terms are in orange.


Collaboration.  Hmmm.  How would users chat together about business topic and inside jokes?
The answer: Chatter!

Since the posts should only be visible to members, it would make sense to set the group view to "private."  I am sure that Ada Balewa will be a great group manager and will delete any inside jokes that become stale.  After all, without Ada, we couldn't shine so brightly.

A silly Trailhead Baby oops:  Make sure to post your @mention to Ada.  If you don't post, the Trailhead challenge checker will not let you pass.   Posted... passed!





Comments

  1. JLMMarch 5, 2018 at 7:14 PM

    It's all the terminology - ahhh! Many thanks

    ReplyDelete
  2. UnknownJune 6, 2020 at 2:33 AM

    Couldn't find a photo assigned to the Chatter group. How to deal with this error?

    ReplyDelete
  3. UnknownMay 14, 2021 at 1:05 PM

    Couldn't find a photo assigned to the Chatter group." Even Though I have assigned photo to the chatter group.

    ReplyDelete
  4. AnonymousSeptember 28, 2021 at 9:46 AM

    Couldn't find the customer information page named 'Residential Opportunity Page' or it was not assigned to the required Record Type.
    help me through this error

    ReplyDelete
  5. UnknownDecember 5, 2021 at 12:31 PM

    Challenge Not yet complete... here's what's wrong:
    Unwanted fields are still present in the 'Residential Opportunity Page' layout.

    I keep getting this error I have removed everything I can from the page layout please help.

    ReplyDelete
    Replies
    1. AnonymousDecember 25, 2022 at 11:20 PM

      Couldn't find Chatter group members with the correct level of access

      Delete
  6. AnonymousDecember 9, 2021 at 3:41 AM

    Couldn't find Chatter group members with the correct level of access.
    help me out>>

    Thanks!

    ReplyDelete
    Replies
    1. AnonymousJanuary 2, 2022 at 3:49 PM

      Did you ever find out the answer?

      Delete
    2. AnonymousNovember 11, 2022 at 12:44 PM

      Did u find the answer

      Delete
  7. AnonymousAugust 19, 2022 at 7:01 PM

    I keep getting this error and ive done everything right.

    Challenge Not yet complete... here's what's wrong:
    Other people besides the intended audience can view the Chatter group.

    ReplyDelete
    Replies
    1. AnonymousJune 17, 2023 at 8:13 AM

      Click on "View All Members". Change Group member role of Shinje Tashi to "Member"

      Delete

Post a Comment

Popular posts from this blog

Service Cloud Specialist Superbadge - 4,5,6,7

Part of doing the Service Cloud Specialist superbadge is trying new things, so I am putting up picture of new things that I've tried recently.  One of my favorite new things this week was taking a shower with my whole block collection.  Mom put me in the shower, and I sneaked out to grab the block bin and dumped it in.  I'm concerned to share photos because of the slight nudity, however, I can assure you that it was a glorious adventure.  Instead, I'll share my favorite Saturday new thing- walking to the coffee shop for a sprinkle donut!  Back to the superbadge... Challenge 4 Case Routing If you haven't taken the Onmi Channel module yet, now is a good time! I kept that particular module open one on screen while I walked through this step.  It is hard to give many hints about this step without giving away too many details - so - the best advice is to read through the challenge and label each step with the corresponding Salesforce term.  (IE - "The channel, Sto
171 comments
Read more

Service Cloud Specialist Superbadge - 1,2,3

A confession - I know next to nothing about service cloud.  While I was excited that a new superbadge was available, it made me a little nervous that I had to do all of the prerequisites and tackle new things like macros.  New things - new year - let's get started! (Right after I finish guitar practice) If you are also a service cloud novice, the Omni-Channel Basics is a crucial prerequisite even though it is not officially required. Challenge 1 App Appearance  This, like all superbadges, requires a careful read through the instructions prior to any clicking.  I found it helpful to take a separate notebook and write down the steps that I would need for each challenge step - for example -  My rough notes for challenge 1: Create 2 profiles  Tweak service Console 3 new items on utility bar Allow access for new profiles Create User  Beware - After editing the service console, you might have to edit the new profiles.  I found it necessary to click "edit&quo
124 comments
Read more

Business Administration Specialist Superbadge- 3 & 4

This afternoon, I added a genius wig in an attempt to look a little older and more experienced.  The free lemonade offer worked!  I made two dollars today!  A huge thank you to Jocelyn Fennewald , Salesforce MVP, for pointing out the "remove all columns" option within the report creator.  When you start a create a new report, simply click to start with a clean screen.  If you are familiar with report and dashboards, this challenge should only take 30 or so minutes to complete.  Below are tips and gotchas for each report / dashboard.  If you need more help, leave a comment! Reports Accounts by Market To create the "Market" row grouping, use a bucket field. Make sure that the correct date range is selected. High Value Residential  This report includes: 1 filter, 1 grouping, and 1 summarized field.  Rated Accounts by State The record count for state and account rating are automatically added. Note the filter.  Open Support Cases You ma
120 comments
Read more