Apparently the coffee was not strong enough this morning... error messages galore! (And I made a mess with breakfast!) The part that makes me feel silly? All of the superbadge error messages can be avoided by a careful reading of the instructions. I hope you find my errors helpful! Do you have an error that isn't listed? Leave a comment, and I'll take a look!
Creating custom report types- remember to deploy!
If you do not deploy, you can see the report as an admin...but nobody else can!
This is a helpful error message if you are having trouble showing records only applicable to a particular volunteer.
This error message is incredibly frustrating! I played with the report for a few hours before finally having a "eureka!" moment! The secret is in the instructions:"...create a Summary report grouped by Volunteer Organization showing each organization's cumulative hours and no other columns."
"No other columns" includes the "# of shift hours" field. You can sort a field by a value that is not included within the report. Try double clicking on the hours field on the far left within the fields menu... got it? Then summarize the Volunteer Organization group by that field.
Not suprisingly, this error message is essentially the same issue at the "My Top Volunteer" organizations problem. Remember to refresh your dashboard before checking the challenge!
Now I'm just getting sloppy.... I think it's time for a nap.
Final tips for this step:
- Watch those dashboard names! They do not all match the report names.
- Keep an eye on the sort column for each dashboard component.
Loving the blog? Thank my sponsor! Trailhead Baby is sponsored by Capstorm- the Salesforce backup and recovery experts. Thank you to Capstorm for sponsoring the Trailhead Baby blog! https://www.capstorm.com/
Hi,
ReplyDeleteI am stuck at the Challenge 4 ,
I am receiving the same error that you have mentioned "The 'My Top Volunteer Organizations' report is not sorting by the correct field." and tried to configure the reports in the same fashion as suggested but no luck ...!!!
Can you help in getting thru this challenge.
Thanks in advance.
A few things to check:
Delete1) Are you using the custom report type?
2) There should only be 1 column on this summary report.
3) A filter should be used to ensure that only volunteer organization accounts are included.
Hello,
DeleteI have been strugling with the error 'The 'My Top Volunteer Organizations' report is not sorting by the correct field' for the last 2 days and I am a bit confused. the instructions say to "create a Summary report grouped by Volunteer Organization showing each organization’s cumulative hours ". Should i understand that the report should display only the organization name , sorted by attributed hours but not showing attributed hours ?
You will want the shift hours on the report, but not sort by that column. A little hint - Once you create the "Sum of Shift Hours" field, you should have a little upside down triangle on the volunteer organization field. Click on it and look for a way to sort that field.
DeleteHello, Thank you. I finally managed to make it run and the rest was a piece of cake. I got the badge. Keep up the good work with your blog.
DeleteHi, My error says "Challenge Not yet complete... here's what's wrong:
ReplyDeleteCouldn’t find the report 'My Top Volunteer Organizations'."
I have done the report with that name more than 5 times.
Check the "API name" of the report. The API name is typically the name that the challenge checker uses to verify the report. It should look like: "My_Top_Volunteer_Organizations"
DeleteYou can see the API name by going to the report editor and clicking the downward facing triangle by the "save" button. Select "properties." The Report Unique Name is the API name- the unique identifier of the report. If the name is incorrect, you may need to switch to classic, empty the recycle bin to delete the old reports, then same the new report with the correct API name. Historically it has taken 24 hours for the name to be able to be reused.
Hey Baby,
DeleteI am having the same problem.
Emptied my recycle bin and waited for over 24 hours. Still an error message when trying to adjust the API name to My_Top_Volunteer_Organizations.
Any other thing I should take into consideration?
Thanks, Tim
Did you try cloning the report then saving it with the correct name vs. renaming?
DeleteHi Baby. I am having the same problem. I'm trying to create report with API name "My_Top_Volunteer_Organizations" but I had the same error. I'm trying to create new report with this name but I still have this error.
DeleteHave you verified the unique name assigned to the report? You can not re-use an unique report name for 24 hours...so if you are re-creating the report immediately after deleting an old one, the report will have an incorrect name. The way to work around this is to delete the report, empty the recycling bin, wait 24 hours then recreate the report.
DeleteHopefully you can help me. I need to enter some data per instructions "you’ve likely created a number of different volunteer activities, volunteer jobs, and other records for testing along the way. If not, do so now—or these reports will be very sparse." I am thinking there is a "Volunteer Tracker" to do this with, but I don't see it listed in the App Launcher.
ReplyDeleteThe Volunteer Tracker Objects is an Installed Packages, and when I first started this was a new Trailhead Playground. Any idea's on this would be appreciated.
Correct- the package should create the objects. The app has to be created- Step 5. The individual objects should be able to be accessed by searching in the app launcher- or looking at "all items" at the bottom. When you create the app in step 5, the objects are gathered together under the "volunteer tracker" app.
ReplyDeleteThink of an "app" as a collection of objects- You pick which objects belong in the app.
With the record types in place, you should be able to create a Volunteer Organization Account and fill in the related objects form the account page before the "volunteer tracker" is created.
Make sense?
Thank you for your explanation - and yes this does make sense, but I must be having another issue that will not allow me to enter sample data. Perhaps you can give me a suggestion on this one. By the way, Challenges 1 to 3 all passed, but I need sample data to work through Challenge 4.
ReplyDeleteHere is the problem: I select "Accounts" and then select New and enter one titled "Big Time Volunteer Organization", and then save. At that point I can see in "Related" the "Volunteer Activities(0)" which I select (so far there are 0 Volunteer Activities) - so I select New to add one.
The "New Volunteer Activity" form appears, and as expected "Big Time Volunteer Organization" is found as the "Volunteer Organization."
When I enter the "Volunteer Activity Name" such as "Painter" or anything else and select "Save" it gives the error "Value does not exist or does not match filter criteria." (This appears at the bottom of the form underneath the two Information fields of Volunteer Activity Name and Volunteer Organization). Do you have a clue as to what I could be missing? I have checked everything and was assumption since Challenges 1 to 3 passed that all was working ok. Any idea's?
Is your account "accepting activities"? (Check the volunteer organization status)
ReplyDeleteYes, I have several accounts entered and they all have "Pending Approval" for the "Account" field "Volunteer Organization Status". I appreciate you helping with this.
ReplyDeleteDid you change the status? As soon as you change the status, you should be able to enter the activity.
DeleteVolunteer Organization field purpose: .."Only accounts with the record type we created of status Accepting Activities should be eligible to select."
Thanks for this. With your help I was able to figure out how to get the Volunteer_Activity_c object to accept data However, I have still no data in:
ReplyDeleteVolunteer_Job_c
Volunteer_Shift_Worker_c
Volunteer_Shift_c
which is keeping me from finishing the reports. I kind of stuck at this point. Any additional suggestions?
The remainder of the data just needs to be created- no "gotchas" that I know of.
ReplyDeleteHint: Start at the Volunteer Activity and look at "related lists." The object hierarchy diagram on the instructions will show you why.... the objects are fairly sequential.
Challenge Not yet complete... here's what's wrong:
DeleteThe 'Top Volunteer Organizations' chart does not exist or does not have the correct title assigned.
I'm getting this error from long days .What might be the issue ?
what is the solution for it ?
Help me out
Well, thank you so much! I was making this more difficult than it really was as far as finding where to enter this information. Your suggestion was spot on. I was over-thinking this with the thought that I had a bad relationship. Again, thank you very much for your quick and helpful guidance.
ReplyDeleteHappy to hear it! (And I hope that you fly through the rest of the superbadge without any hang ups! Of course, if you get stuck, just leave a comment!)
DeleteJust a quick update, I passed the Challange 4 yesterday (again - thanks for your helpful thoughts) and also passed Challenge 5 this morning. Nice to get this Superbadge under my belt.
DeleteCongrats!!!!
DeleteHi,
ReplyDeleteStep 4 is the worst!
I am seeing this error message
"The 'My Volunteer Shifts Needing Approval' component is showing the incorrect number of rows."
Has anyone seen this before?
Thanks
Here's a hint- Edit the dashboard component to only include the number of "Max Groups Displayed" stated in the instructions. This should do the trick.
DeleteIf you are still stuck , just let me know!
My Volunteer Shifts Needing Approval' component is using the incorrect source report."
ReplyDeletei have correct report "My shifts Pending approval" and i dont have multiple report so no issue of API names . WHat can be wrong?
I'd start by going to the report and double checking that the API name of the report is:
DeleteMy_Shifts_Pending_Approval (the little downward facing triangle by the "save" button - select "properties")
If the report is named correctly, would you share some additional details?
I keep getting this same error, that this component is using the incorrect source report. I am definitely using the correct source report and it's driving me crazy! I checked the report name (correct) and the API name was My_Shifts_Pending_Approval_oKb, so I deleted the last bit, and I'm still getting the error. Do you have any other ideas? Thanks!
DeleteWhat an annoying error? I'm happy to take a look at a few screenshots if you would email them to me- rebecca@capstorm.com It's hard to troubleshoot this one without a look at what you have!
DeleteI ended up getting around it by deleting the entire report, switching to Classic and emptying my recycle bin, then recreating the new report and making sure the API name didn't have any extra letters at the end. Then I passed the challenge. Sheesh! :)
DeleteYUCK! I am glad that you passed!
Deletei am facing issue - The 'My Top Volunteer Organizations' report is not using the correct status filters.
ReplyDeleteAscending and descending filtering is done as mentioned in the challenge.
Outline section: grouped by volunteer organization and summarized the "# shift hours"
filter section: status equals pending approval, confirmed. IsShiftVounteer is true.
Kindly help me in understanding where could be the issue
The filter for "Status" is not correct.
DeleteHere's a hit- One of the values that you have is correct. One is not.
Read the last line of the instructions- "The report should include only shifts where..."
filter section: status equals Completed, confirmed. Still getting same error.
DeleteYou are missing one more filter.
DeleteI am getting this error: "The 'Top Volunteer Organizations' report is not grouped by the the volunteer organization's name."
ReplyDeleteAnd can't find a solution, I have grouped the report by Volunteer Organization and sorted it by Attributed Hours (Descending).
I have tried to group it by Account Name but then i get the error that you posted above. Any ideas?
Grouping by account name is correct, however you are going to need a filter to ensure that you are only including the correct type of accounts. Not all accounts are "Volunteer Organization" accounts.
DeleteHint: Step 1 of this Superbadge included the creation of a way to divide normal accounts from volunteer organization accounts.
Thanks for the response, I added a filter earlier "Volunteer Status equals Accepting Activities" but got the the 'error "Top Volunteer Organizations' report is not sorting by the correct field." when using it.
DeleteI still can't manage to solve this one and it's causing me a headache since i've been struggling with it for some time now!
Am I using the wrong filter still?
How frustrating! I'll give a major hint: Filter by the record type.
DeleteI have tried that before as well but gets the same error... Tried it again and still receive the error "Top Volunteer Organizations' report is not sorting by the correct field."
DeleteThe report is grouped by Account name (filter: Record type) and sorted by Attributed hours (descending).
I don't want to give too many details and take away the challenge, but here are a few more hints:
Delete1) There will be 1 row grouping- which you have correct already (Account Name)
2) There will be 1 column grouping.
3) The column grouping will need to be summarized (sum)
4) Sorting is by the grouped column so that you see the account names ranked by the number of hours.
I hope this helps!
If you are still stuck after trying these steps, you can email me a screenshot and I'll take a look at it (rebecca@capstorm.com)
Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned.
I have my primary object set as User and Volunteer Shift Workers (Volunteer)
Relationship is - Each "A" record must have at least one related "B" record
How is it wrong that I am getting this error?
Did you tick the circle at the bottom of the custom report type to "deploy" it?
DeleteI clicked "deploy", and It's still giving me the same spiel.
DeleteI'll need a few more details to help- Would you be able to email me a few screenshots? Or leave a few more details here? rebecca@capstorm.com
DeleteHi, I have the same issue: The 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned.
DeleteI have my primary object set as User and Volunteer Shift Workers (different from Mr. E-Us)
Relationship is - Each "A" record must have at least one related "B" record
I clicked deploy
Could you please help me?
Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'My Shifts Pending Approval' report does not have the correct filter.
I've tried every combination of filters and I'm at a loss:
i have filter for status = Pending Approval.
If the status is "pending approval" you may get way too many shifts show up on the report. You only want the shifts for which the person is a volunteer.
DeleteTake another look at the filters... there should be 2 in addition to the standard date filter.
Ok i got passed the filter error, but now I'm seeing this:
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'My Shifts Pending Approval' report does not have the correct columns. Of the two 'Volunteer Shift Worker ID' fields, include the one with the format Shift-#### so users can click through to the volunteer record.
I can confirm these are my columns with example of what they show AND I can click through on the 'Volunteer Shift Worker ID' to the record:
Volunteer Shift Worker ID: Shift-0029
Any thoughts on something I maybe not thinking about?
Check to make sure that you have all of the columns listed in the instructions plus two filters (in addition to the standard date filter)
DeleteI have created the reports but I'm getting an annoying error about the dashboard:
ReplyDeleteChallenge Not yet complete... here's what's wrong:
Couldn’t find a lightning dashboard with the name 'My Volunteer Information'.
I've created the 'Volunteer Dashboards' and saved the 'My Volunteer Information' dashboard in it. Also completed the 5. challenge but it seems that it doesn't see the dashboard.
I've tried to delete both the dashboard and the folder then I've created them again but had no luck. By the way, I've created this playground just for this superbadge and until this challenge haven't got any problem with it.
I also didn't come across anyone having this issue and I'm out of options.
Do you have an idea about what might be the problem here?
hmmm My first guess for this type of problem is that Trailhead is checking for the API name of the dashboard- not the name that you provide. They should match, but sometimes they do not if you have deleted / recreated a dashboard.
DeleteHere is what I would try:
1) Make sure that the dashboard was created in lightning (a duh, I know, but it happens)
2)Double check the placement of the folder- that it has not nested in private dashboards. When you click "all folders" the only thing that should show up is 'Volunteer Dashboards" - with the "My Volunteer Information" dashboard nested inside the folder.
3) Check the API name of the report folder - click on the little down arrow next to the folder and select "rename" - the folder unique name should be Volunteer_Dashboards by default- however - sometimes deleting / recreating causes an issue with the API name.
If the problem is none of these things- email me a few screenshots and I'll take a look. rebecca@capstorm.com
Hey Baby,
ReplyDeleteI have an issue with My Shifts Pending Approval report. I am using the Users with Volunteer Shift Worker Records custom report type. All fields are visible, but I cannot add Volunteer Job, or Volunteer job name as it doesn't appear. Could you please advise what should i do? The report type seems correct accordingly to the description in the previous task, which i have passed. Users have at least one Volunteer Shift Worker.
Correct report type.
DeleteUse the fields as stated in the instructions exactly- This should answer the question.
"create a Tabular report showing the Volunteer Shift Worker ID, Shift Start Time,....."
I try, but Volunteer Job does not appear in the field list, so I cannot add it to the report
DeleteDo you have a field 'Volunteer Job' on the Volunteer Shift Worker object?
DeleteOk, meanwhile I think I figured it out, I added as vlookup field to the Shift Worker Object on Custmer Report creating and it solved the problem. Thanks for the help :)
DeleteGood day!
ReplyDeleteI have the error message: The 'My Shifts Pending Approval' report does not have the correct columns. Of the two 'Volunteer Shift Worker ID' fields, include the one with the format Shift-#### so users can click through to the volunteer record.
I have the correct Volunteer Shift Worker ID as e.g.: Shift-0076. My columns are: Volunteer Shift Worker ID, Shift Start Time, Volunteer Activity, Volunteer job Name, Volunteer Organization.
Filters IsShiftVolunteer : True and Status=Pending approval.
My thinking is, that Trailhead does not accept the report, as nothing is showing up, because on Volunteer Shift Worker object when I created the dummy data, I am not able to check the IsShiftWoker or change the Status from Confirmed to Pending Approval. Do you know how can I change it or if there is another solution?
Thank you very much
Volunteer job Name - use a different column.
Delete(I do not have any records in my report)
Hi Baby,
DeleteI have unfortunately further issues with this error message:
1. I cannot add column as the required "Volunteer Job", because I can only find this field via vlookup so what I can add is:"Volunteer Shift: Volunteer Job: Volunteer Job Name"
2. Nothing appears in my report due to the filters, which are: IsShiftVolunteer equals True and Status equals Pending approval. If I modify the Status filter I have results. I also cannot alter the Statuses, to get results.
3. Still I have the correct Volunteer Shift Worker ID as e.g.: Shift-0076, but I get the same error message.
What could I do now?
Do a little investigation into the custom report type. My guess is that the custom report has not been modified to include all of the fields that you need. If you are not getting records in the report, there are not records in your instance that fit the report criteria...but you can always create a few records. It will not impact the challenge if you create a few test records manually.
DeleteI have been having the same problem. I am working on challenge four. I have received the following error: "Challenge Not yet complete... here's what's wrong: The 'My Upcoming Confirmed Shifts' component does not have the correct columns. Of the two 'Volunteer Shift Worker ID' fields, include the one with the format Shift-#### so users can click through to the volunteer record."
DeleteI am using the report: My Shifts Pending Approval
Columns: Volunteer Shift Worker ID, Shift Start Time, Volunteer Job, Volunteer Activity.
Now, one thing of which I am very uncertain is which volunteer shift worker ID to choose. From what I see, one is checked and the other unchecked. But I have selected one and then the other, while in between refreshing and saving my dashboard. Please help, if you will and can can; I have spent too much time on this already!
Try using a different report, and think about it a little bit.... Why would a "confirmed shifts" component relate to a report of unconfirmed shifts?
DeleteHi
ReplyDeletePlease Help !! Stuck on the 'App Customization Specialist' challenge..continuously getting following error when checking: "Challenge Not yet complete... here's what's wrong:
The 'My Top Volunteer Organizations' report is using the incorrect custom report type"
I am using 'User' object as primary object with 'Volunteer Shift Workers' as related object (B) and then picking up required fields from the report . Have tried using 'Shift Hours' from Vol Shift worker object also tried picking Cumulative hours field from Vol Jobs but nothing works and its geting really frustrating getting same error again and again....
That is a frustrating error - particularly as your custom report type is correct! Would you mind emailing me a few screenshots of the report? I'd like to take a look at it. rebecca@capstorm.com A screenshot of the custom report type wouldn't hurt either- even though it sounds like it is fine.
DeleteHi, I have been reading this thread and am encountering as well the same issue. May I ask how you managed to solve this error message? Thanks a million for your help!
DeleteCould you share some details about what you have?
DeleteI'm encountering the same error. I've checked and rechecked the report and custom report type, deleted (and cleared recycle bin) and recreated the report. I'm out of ideas. Sending you an email to the address listed above, but it would be great if you could post some of your troubleshooting steps/tips on this error as a reply here to help other folks who encounter this issue without them emailing you directly.
DeleteAll set? From your email- it's the report type "b" value :)
DeleteThanks for your help via email! Just in case other folks run into this issue, I wanted to post your suggestion/solution that helped me get past the error. I had my custom report type set with 'Volunteer Shift Workers' as my B, and Trailhead Baby suggested that "The custom report type should use "Volunteer Shift Workers (Last Modified By) as your B." I made this change (and had to remake all of the user based reports) and was able to pass the challenge. Thanks again!
DeleteHi, Can u please help,
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'Accounts with Vol Activities with Vol Jobs' Custom Report Type does not have the correct objects.
Custom Report Type- Accounts with Vol Activities with Vol Jobs
Object Relationships:
Accounts (A)
with at least one related record from Volunteer Activities (B)
with at least one related record from Volunteer Jobs (C)
Its already deployed
Fields Available for Reports
Source Selected Fields
Accounts 60
Volunteer Activities 6
Volunteer Jobs 18
not sure which fields to add in the layout and which fields to remove. I know Accounts should be 61 but not sure which one to add.
Which fields we have to add in Volunteer activities in the layout ?
Which fields we have to add in Volunteer JObs ??
Can you please help with the fields i have to add in the layout ?
No obvious issues with the report type, and your number of fields is correct. Could you verify that the report type name matches this exactly:
DeleteAccounts_with_Vol_Activities_with_Vol_Jobs
And- verify the report type category.
On your field layout there should be 3 fields with a check mark next to them- could you confirm which 3 fields they are?
I am getting the same error message- "The 'Accounts with Vol Activities with Vol Jobs' Custom Report Type does not have the correct objects.". I confirmed that I have all of the fields for the 3 objects with the layout. Account Name, Volunteer Activity, and Volunteer Job is checked off as the 3 defaults. The report type is deployed and I retyped in the Report Name. Still getting the error message. Thank you in advance for your help!
DeleteCould you verify that the "report type name" is Accounts_with_Vol_Activities_with_Vol_Jobs
DeleteYes it does. Still the same error :(
DeleteIf you have several itterations of the report type, I'd give it 24 hours then try to check the challenge again. I'm happy to look at a screenshot if you would like to email one to rebecca@capstorm.com
DeleteThank you for your help! I was able to figure it out. I had the object Volunteer Activities as Singular instead of Plural. Once I changed that, deleted and did the report type I stop receiving that error. Thank you for all of your help. Your blog is a great resource for a young Salesforce Admin like myself!
DeleteSorry,May I Ask. I also encounted this error.
DeleteMy created report type name is "Accounts_with_Vol_Activities_with_Vol_Jobs"
I create 3 object : Accounts(A) with at least one Volunteer Activities(B) and with at least one Volunteer Jobs(C).
And I got :60,6,18 Fields Avaliable in report.
What does mean "I had the object Volunteer Activities as Singular instead of Plural. "? How to change this?
Hi the problem solve by myself.
DeleteI have to share with your guys if you encounted this problem,like me.
1. click "Fields Available for Reports" - "Edit Layout".
2. you will see three section: Accounts,Volunteer_Activities,Volunteer_Jobs.
3. click "Edit" at "Volunteer_Activities" Section.
4. a popup window show up,Title is "Section Edit".
5. In the "Name" Input: change "Volunteer_Activities" to "Volunteer Activities",then click "OK"
6. do the same 3-5 step to "Volunteer_Jobs" to "Volunteer Jobs"
7. click "Save" button
8. to check challenge
hope this will help you.
I am having problems creating "My Top Volunteer Organizations" report. It is returning the error: "The 'My Top Volunteer Organizations' report is using the incorrect custom report type."
DeleteI am currently using the custom report type "
Accounts with Vol Activities with Vol Jobs" which I believe is correct. The report type is deployed.
Does anyone know why I am getting this error? Thanks.
Hi,
ReplyDeleteIm getting this error any ideas?
Challenge Not yet complete... here's what's wrong:
The 'My Top Volunteer Organizations' report is using the incorrect format.
I am using "Users with Volunteer shift Records"
Correct report type, but I'll need some more details in order to help :)
DeleteSure! here is a link to a few screenies I took: https://imgur.com/a/EVSDFAC
DeleteDouble check the fields - Hint: The Volunteer Organization should look like 15 random letters and numbers.
DeleteHi. I solved my previous issue. It was hard. Now I have another error: "Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'Top Volunteers' report is not using the correct format.".
Report Type: ACCOUNTS WITH VOL ACTIVITIES WITH VOL JOBS.
Wrong report type.
DeleteHello, I also keep receiving the above error message "Challenge Not yet complete... here's what's wrong:The 'Top Volunteers' report is not using the correct format.".But I have the correct Report Type, I used "Users with Volunteer Shift Worker Records".
DeleteHere What I have done for this task.
1. Filters: Status=Completed
2. IsShiftVolunteer = True
Group Rows: Volunteer: Full Name
Group Columns: Shift Hours
I Should not reveie this error but It has been coming no matter what I do. Thank you in advance for your insight and feedback on this issue.
Hi, can you please help me with my error:
ReplyDelete"Challenge Not yet complete... here's what's wrong:
The report 'Top Volunteers' is not using the correct filter."
I didn't put a filter on the report, I used the Volunteer: Full Name field in grouping. Shift Hour for the column. Thank you!
Two things to check:
Delete1) You will need a filter.... think about it like this.. You don't just want all volunteers that signed up for stuff... you want volunteers that actually showed up and did something.
2) The grouping is good, but you are not sorting by the volunteer name... you want the volunteer's that showed up the most. (The column needs to be sorted twice...descending by one field then "sort by..." another field.)
Hi can u please help me with this error and also none of the records are fetched from report type...
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'My Upcoming Shifts' report does not have the correct columns. Of the two 'Volunteer Shift Worker ID' fields include the one with the format Shift-#### so users can click through to the volunteer record.
Could you share what you have?
DeleteSorry to pile on this... but I've exhausted my google search and community search capabilities... I created the custom report User (A), with at least ONE Volunteer Shift Workers (B). As far as I can tell that IS the correct report.
ReplyDeleteI've tried saving it in various categories (admin, other, account...) - that doesn't seem to solve the issue...
the error will not clear
"Challenge Not yet complete... here's what's wrong: The 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned."
What you have for the custom report is perfect. I put mine in category "other reports."
DeleteI'm sure this is a silly question- but did you change the deployment status to "deployed"?
Yep, I "Deploy" every report as a matter of best practice. The responses in Community are so inconsistent - what works for one doesn't seem to really work for another.... I think I have no choice but to blow the whole thing up and start over in a new playground. :(
DeleteYuck! I've had to do that a time or two myself. If you like, I'm happy to take a look at a few screeshots of what you have so far to see if the error message is far removed from the actual problem. (rebecca@capstorm.com)
DeleteHave you guys found solution on above issue!?
DeleteMight the custom report type require fields to be added? Volunteer Organization, Volunteer Activity, Volunteer Jobs are not showing up as column options when trying to create the challenge reports.
ReplyDeleteYou won't have to add any fields on the object.... but you may need to select which fields to use on the custom report type. (Look for an "edit layout" button)
DeleteOn Step 4 I am receiving the following error:
ReplyDelete"The 'My Top Volunteer Organizations' component is using the incorrect source report."
I have quadruple-checked the report name, and the report's api name and all looks fine.
Does your "My Top Volunteer Organizations" report have a volunteer organization field that shows record Id's?
DeleteI am receiving this error as well. "The 'My Top Volunteer Organizations' component is using the incorrect source report." My report does use the volunteer organization field which shows the record ID.
DeleteThe incorrect source report appears to have corrected itself. I signed off for a bit.
DeleteHow odd! I'm glad that it fixed itself.
DeleteHello baby facing the below error please help me resolve it
DeleteChallenge Not yet complete... here's what's wrong:
The 'My Top Volunteer Organizations' component is using the incorrect source report. Please refresh the dashboard immediately before checking your challenge.
Do you have some details of what you have currently?
DeleteI am having the same error. But i have used the correct source report.
DeleteI'm having an issue with the "My Shifts Pending Approval" report. "Volunteer Job" will not display as one of the column options. All the rest will, but I'm stuck. I looked back at the relationships section and now I'm wondering if somehow I missed something. Help! Thanks!
ReplyDeletehmmm Are you using the "Users with Volunteer Shift Worker Records"? Is the field added so that it is available to the custom report ?
DeleteYup....using that custom report. I'm not sure where/how to add that specific field in since the others (VSW ID, Shift Start Time, V Activity, and V Org) were all there. I've gone round and round for hours trying to figure it out and just feel very stuck on what SHOULD be an easy report, all things considered.
DeleteOn your custom report type, click 'edit fields' at the bottom. You can drag/drop in the field that's missing. (HINT - look o nthe "Volunteer Shift Workers" object.
DeleteYES! Thank you! No idea how I didn't catch that before!
DeleteI am getting this error "Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'My Top Volunteer Organizations' report is not sorting the correct direction."
I am organizing the Organization accounts in descending order by the sum of there shift hours as I have seen in many places but what ever I try it still comes up with this error I even compared my org to a friends who recently completed this super badge and everything looked right. I just don't know what to do anymore
how frustrating! Do you have....
Delete* the correct "volunteer organization" field? It should show the record ID's (not names)
* sum of shift hours sorting is not on the "shift hours" field but rather sorting on the volunteer organization field - little arrow by "volunteer organization" then "sort by"
If you have all this correct, I'd sit 24 hours, then login and recheck the challenge again. Sometimes it takes something?? (no idea what!) some time to reset. This happens especially if you have created the report a few times and the checking mechanism is looking for the correct report API name - which must be unique and can be regenerated/reused in 24 hours after deletion.
Worse case scenario- I'm happy to look at a screenshot if you want to email it to rebecca@capstorm.com (Head's up though... I'm traveling tomorrow and might be slow to reply)
Hello,
Deletefacing the exact same issue. I tried everything, including deleting the report and building it new, but nothing worked. Did the suggestion to wait 24 hours solve the problem?
Edit: My report is build as follows - Group rows "Volunteer Organization", Columns "#Shift Hours", Volunteer Organization sorted by "Sum of Shift Hours" - Ascending.
Thanks for the help!
Challenge Not yet complete... here's what's wrong:
ReplyDeleteCouldn’t find the report 'My Top Volunteer Organizations'.
even though i have created the report it is showing this error can you help me with this
Check the report's API name.
DeleteHi,
ReplyDeleteI keep getting the below error:
Challenge Not yet complete... here's what's wrong:
The 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned.
My primary object is Users and I have Object Relationships set as follows:
Users (A)
with at least one related record from Volunteer Shift Workers (B)
I even tried with "Volunteer Shift Workers (Created By)" and "Volunteer Shift Workers (Last Modified By)" objects in B but I still get the same error. Can you please take a look and help?
Three suggestions:
Delete1) I'd try Volunteer Shift Workers (Last Modified By) again as your 2nd (B) object.
2) And... make sure that the unique name of the report type is Users_with_Volunteer_Shift_Worker_Records
3) And make sure that' the report is activated.
Hi
ReplyDeleteI am stuck at challenge 4 getting The report 'Top Volunteers' is not using the correct filter.
error
I did added the filters i.e Status = completed,confirmed and IsShiftVolunteer = true
But not able to figure out what i am doing wrong
Can you please help me out here
The challenge only requires 1 filter
DeleteHi,
ReplyDeletei completed all steps as per requirement but still i am getting below error
please help out of this issue...
"Challenge Not yet complete... here's what's wrong:
Couldn’t find the folders name 'Volunteer Reports'. Double check the instructions and try again."
Hi,
ReplyDeletePlease help me out of this issue
Challenge Not yet complete... here's what's wrong:
The 'My Shifts Pending Approval' report does not have the correct columns. Confirm that ALL report columns are in place according to the requirements. Additionally, take note that of the two 'Volunteer Shift Worker ID' fields, make sure to include the one with the format Shift-XXXX so users can click through to the volunteer record.
What do you have currently?
DeleteHi,
ReplyDeleteI was stuck at challenge 4. I am getting below error while checking.
"Challenge Not yet complete... here's what's wrong:
The 'My Top Volunteer Organizations' report is not using the correct status filters. "
I am using "status = Completed,confirmed AND IsShiftVolunteer = true"
You have the correct status filters. Could you share some details of what you have?
DeleteHello Saikat/baby,
ReplyDeleteLike you, I have spent countless hours on the 'Top Volunteers Organizations' report, dealing with different errors. One I cannot seem to get around is making 'Attributed Volunteer Hours' the x-axis, per the instructions:
"The report chart is a horizontal bar chart called Top Volunteer Organizations showing the attributed hours as the x-axis"
Currently the report is showing the sum of hours on the y-axis, and the volunteer organization as the x-axis. The error message is:
"Couldn’t find the Horizontal Bar Chart with the correct information for the Report named 'Top Volunteer Organizations'."
What's the trick? How do I flip 'em? Thanks a bunch.
Gustavo
Hi Gustavo- I don't know Saikat, but the Trailhead Baby is happy to take a look :)
DeleteI have Account Name as the Y axis, and Record Count as the X axis.
The "gear" next to the chart on the right will let you swap axis values around.
Sorry I confused you with one of my LinkedIn contacts. The gear icon lets you access the chart properties. This is a Lightning report. Is this what you are referring? Thanks!
DeleteYes- The gear on the chart component let's you edit the axis' used
DeleteYes. I tried, but the only option available for the x-axis is the volunteer organization. The y-axis options are the volunteer hours or the record count.
DeleteHang on. I think it only works if I build it in Classic.
Deletehmmm It should be fine built in lighting, but the options for the axis' do depend upon what is in the report. I'm happy to look at a screenshot if you want to email it to rebecca@capstorm.com
DeleteHi TB. Take a look at the screenshot I posted on this thread in the Salesforce Community:
Deletehttps://success.salesforce.com/answers?id=9063A000000iqGMQAY
Thanks for your help.
Hi Gustavo , did you find out the error , please can you share your response
DeleteHey Hi,
ReplyDeleteSo I have tried all the solutions but it still says its not sorting correctly. Could you help me out. I can send a screenshot of what i have done.
Hi Sudheer,
ReplyDeleteNo. I am totally blocked from completing the super badge, and yet so close! I cannot get to display the attributed volunteer hours on the x-axis, in other words, switch them around. Thanks.
Did you check that Volunteer Organization on Volunteer Activity is a master detail link to account?
DeleteI can not able to pass the challenge 4
ReplyDeleteit is giving me error that The 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned. and i have deployed the report types
What do you have for the custom report type? I'd expect that you did not add in all of the correct fields.
DeleteTrailhead Baby,
ReplyDeleteRE: Did you check that Volunteer Organization on Volunteer Activity is a master detail link to account?
Good thinking, but yes, it is. It also occurred to me that perhaps an incorrect table join could've been the reason for the issue I'm having.
Hi Baby im stuck in this challenge, i get "Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'Accounts with Vol Activities with Vol Jobs' Custom Report Type does not have the correct objects. "
My report type looks like this:
Report Type Label: Accounts with Vol Activities with Vol Jobs
Report Type Category :Other Reports
Report Type Name: Accounts_with_Vol_Activities_with_Vol_Jobs
Deployment Status:Deployed
Primary Object: (A) Accounts (B) Volunteer Activities (Each "A" record must have at least one related "B" record) (C) Volunteer Jobs Each "B" record must have at least one related "C" record.
Fields Available for Reports
Accounts: 60
Volunteer Activities: 7
Volunteer Jobs: 19.
HELP ME PLEASE!! im loosing my mind.
Check your fields:
DeleteAccounts: 60
Vol. Activities: 6
Vol Jobs: 18
Hi trailhead baby,
ReplyDeletePlease help me out of this issue..
Challenge Not yet complete... here's what's wrong:
The 'Top Volunteers' report is not grouping by the volunteer's full name.
I tried all efforts now I am losing it ..
I am trying this from the last 3 days..but this error is not going..
please need help.. please!!
There should be one row grouping on the report. And one column. The Volunteer: Full Name sorting should involve two fields.
Delete"The Volunteer: Full Name" is not getting where it is? how to appear The Volunteer: Full Name should I create custom field ?
DeletePlease share the details of what you have. I expect that the grouping is not correct
Deletehi TB :)
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'Top Volunteers' report is not grouping by the volunteer's full name
even i am not able to find Volunteer : Full Name. done know where im wrong.
can you please help me with this
Happy to give a few pointers!
Delete1) Check the report type (Users with.....).
2) If you are using the correct report type, make sure that the field is available for use with the report.
Hi,
ReplyDeleteI have been trying to solve challenge 4 and struck for quiet a lot time and unable to proceed. Im getting the below error after following this thread but looks like no luck.
Challenge Not yet complete... here's what's wrong:
The 'My Top Volunteer Organizations' report is not sorting by the correct field.
Also my filters are status = completed, confirmed Isshiftvolunteer=true.
How are you sorting?
DeleteI have sorted from Volunteer Organization column for Sum of shift hours.
DeleteIs the "volunteer organization" field showing Salesforce record ID's?
DeleteYeah, I tried both with with volunteer Organization and Accound ID's (record ID's)
DeleteHey i was struck in App Customization Specialist challenge 4
ReplyDeleteHere is my error The 'Top Volunteers' report is not sorting the correct direction
Please help me to solve this
Please share what you have currently.
DeleteThis comment has been removed by the author.
ReplyDeleteHi THB, please can you assist - I keep getting the error "The 'Users with Volunteer Shift Worker Records' Custom Report Type does not have the correct objects assigned.". I think this is because when I'm trying to select the Volunteer Shift Workers object as (B), it only gives me the options of Volunteer Shift Workers (Created By), and Volunteer Shift Workers (Last Modified By). These are the only two options. I tried a workaround, with a custom user field (as a last ditch effort to buck the system), but that creates a third option with the custom lookup field in brackets. How do I set up my volunteer shift worker object so that there is an option for "Volunteer Shift Workers" without the bracket?
ReplyDeleteAn option with the bracket is what you need as the "b" object.
DeleteThank you for replying - I'll try that again! That's so bizarre - I have tried both the (Created By) (which made more sense) and (Last Modified By). I also created a random lookup field (User) and tried that, but deleted that. OK back to the drawing board :)
DeleteI would try Volunteer Shift Workers (Last Modified By)
Delete:)
You rock (-a-by-baby)! thank you very much. It worked after I deleted my previous reports and just started from fresh - took a lot less time to redo when I knew i was taking the right direction! Thank you.
DeleteWoohooo!!!!
DeleteHi Trailhead Baby, thank you so much for all your help and guidance.... it is MUCH appreciated!
ReplyDeleteI am still having this issue with the "My Top Volunteer Organizations' report is not sorting by the correct field" error message. I'm confused by two of the points you make above:
1) You say that the Shift Hours field doesn't need to show on the report, but I can't work out how that would work. When I click on the field in the list of available fields on the far left, the only action it lets me take is to add it to the report. Unless it shows on the report, I can't sort by summarized Shift Hours
2) You say that the Volunteer Org field has to show the record IDs, not the name. In my config, this field is a Master-Detail lookup to the Account.... so it shows the Account name. Not sure how I could get it to refer to the record IDs?
Thank you again! so much appreciated. :)
The volunteer organization field on the Volunteer Shift Workers (last modified...) object should be a Salesforce record id. From the left to the right , you should see "volunteer organization ID" "Sum of shift hours" and "record count." Perhaps details are turned on for your report?
DeleteSo.... I'm still a bit confused. The Vol Org field as I have it is a Lookup to the Account Name. Should it be a different type of field, or refer to something else? I can't see how I would make it a record ID, at least not as a Lookup... should it refer to something else?
Delete(Thanks for your quick reply btw!)
ah ha! I bet that is the problem! The volunteer organization filed on the volunteer shift worker" object should be a formula (text) that returns a record ID.
DeleteSomething like....
Volunteer_Shift__r.Volunteer_Job__r.Volunteer_Activity__r.Volunteer_Organization__c
Probably too big of a hint! But, it looks like you've been working on this for a long while :)
DeleteOMG. I have been doing this for what feels like forever!!! Thanks for your help.....BUT I'm still getting the same error message. *sinks head in hands*
DeleteWhen I put the formula on that field the same way you have, it brings me the Account Name rather than ID, so it does not show a record ID. Even when I selected Volunteer_Organization -> Account ID, it still brought up a name.
I went back and checked the Shift Hours field as well - it is a look-up to the Volunteer Shift object, which is a number formula (Shift_End_Time__c - Shift_Start_Time__c ) *24
Is something wrong in one of the fields along the list of fields in that formula?
Let's take this to email! I'd like to go a little deeper into the exact fields, but don't like to give too much of the challenge away to anyone else who may be looking at the blog. :)
DeleteCould you email me? rebecca@capstorm.com
This challenge is a little confusing just because of the duplicate names!
Hi Trailhead Baby,
ReplyDeleteI am also stuck on this challenge and I hope you can help me to sort out what's wrong with my "Top Volunteer Organizations" report.
I keep receiving this error message although I tried out every possible variation of this report I could think of: "The Top Volunteer Organizations report is not sorting by the correct field".
I have a summary report of custom Report Type "Accounts with Vol Activities with Vol Jobs" with 2 columns (Vol Org and Attributed Vol Hours) grouped by Vol Org and sorted descendingly by the Sum of Attributed Vol Hours.
The attributed Vol Hours is a Roll-Up Summary field and I tried both ways - with the Vol Org field showing the Account Name and with it showing Account ID's. Nothing worked.
I really hope you can help me because this is driving me crazy.
Thanks!
Row 1: Do you mean Accounts with a record type identifying the account as a volunteer org? If not, that's probably the problem!
DeleteColumn 2: # Attributed Volunteer Hours?
Thanks for your speedy reply! :)
ReplyDeleteYes, I tried it with and without a filter to show only accounts with record type "Volunteer Organization Account" but it didn't work either way.
Column 2 shows the Sum of the field "Attributed Volunteer Hours" per Org.
hmmm Account and filter should be right. How are you sorting?
DeleteI click the down arrow in the left column (Vol Org/Account Name), select Sort by -->"Sum of Attributed Volunteer Hours" and then click it again and choose Sort Descending.
DeleteThe outcome looks correct.
That sounds correct to me! Still same error message?
DeleteAre you showing details rows? (If so, don't)
I deactivated all the toggles - no details at all.
DeleteI tried it in LEX as well as in Classic ... I even deleted the custom report type and the report itself, emptied the recycle bins and waited 24 hours to create them again but there is always the same error message.
You don't need all of the toggles deactivated--- just to not show details.
DeleteI'm happy to look at a screenshot if you email one to rebecca@capstorm.com
Couldn’t find a component with the title 'My Top Volunteer Organizations' on the 'My Volunteer Information' dashboard.
ReplyDeleteits my error how it clear
hmmmm I would double check the names. Is it perhaps a copy/paste type error?
Deletei am stuck at challange for i am recieving error like this
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'My Shifts Pending Approval' report does not have the correct columns. Confirm that ALL report columns are in place according to the requirements. Additionally, take note that of the two 'Volunteer Shift Worker ID' fields, make sure to include the one with the format Shift-XXXX so users can click through to the volunteer record.
Do you have 5 total columns?
DeleteI have same error, I have 5 columns - Volunteer Shift Worker ID, Shift Start Time, Volunteer Activity, Volunteer Job, and Volunteer Organization however not able to click through on Shift-XXXX. Volunteer Shift Worker ID is an autonumber and master-detail is set up with Volunteer Shift. Feel like I'm overlooking something simple to open the Volunteer Shift record from Shift-XXXX.
DeleteI'm currently stuck on step 4.
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'My Shifts Pending Approval' report does not have the correct columns. Confirm that ALL report columns are in place according to the requirements. Additionally, take note that of the two 'Volunteer Shift Worker ID' fields, make sure to include the one with the format Shift-XXXX so users can click through to the volunteer record.
What columns do you have currently?
DeleteHey there Trailhead Baby,
ReplyDeleteSo I've been stuck with the error "The 'My Top Volunteer Organizations' report is not sorting the correct direction." for a whopping 16 hours. In a report that has so few columns, groups, filters, etc. I am blown away by how sorting can throw an error in a Superbadge challenge.
Can you provide a clearcut, fully detailed explanation on how the sorting of this report should be set up? After almost a full 24-hour period on one, seemingly small, problem I'm seriously beginning to question my decision to pursue Salesforce at all.
"No other columns" includes the "# of shift hours" field. You can sort a field by a value that is not included within the report. Try double clicking on the hours field on the far left within the fields menu... got it?"
DeleteI'm confused by this statement. If you double click on the hours field from with the 'fields' popout, it automatically places said field into your report. Moreover, the part that states "...showing each organization's cumulative hours and no other columns" seems to mean that we should show the hours. Unless, somehow, "show" means "don't show".
I'm at a loss on this one. I have the custom report type looking at Accounts with at least one Vol Activity with at least one Vol Job. However, the Job fields are not showing on the report so I cannot sum the hours. What am I missing? I check the field level security and the page layouts for all fields and objects involved.
ReplyDeleteI'm silly. I figured it out. I had two custom reports that were similar and I just kept choosing the wrong one
DeleteThe "silly" mistakes are always the most frustrating! Congrats!
DeleteThanks for all your posting. You have helped me out a lot as I learn SF.
ReplyDeleteLike so many on this feed I am stuck on step 4! I continue to get the error message mentioned multiple times above "The 'My Shifts Pending Approval' report does not have the correct columns."
Using Report Type "Users with Volunteer Shift Worker Records" (A=Users B=Volunteer Shift Worker Last Modified (I've tried VSWs and VSWs Last modified with same results) )
Report Outline Columns = Volunteer Shift Worker ID (using the one with correct format Shift-XXXX), Shift Start Time, Volunteer Activity, Volunteer Job, and Volunteer Organization
Filters = All Users, All Time, Status = Pending Approval, IsShiftVolunteer = true.
Emptied Recycling Bin, Started over multiple times. Any tips?
Thanks so much
This comment has been removed by the author.
ReplyDeletei am facing this even after selecting correct source report plzzzz help...
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'My Volunteer Shifts Needing Approval' component is using the incorrect source report.
I have the "My Top Volunteer Organizations" and keep receiving the following error: "The 'My Top Volunteer Organizations' report is not sorting the correct direction."
ReplyDeleteI am sorting on Sum of Shift Hours descending, I've tried ascending and nothing works. Help please.
Hi I have created Report type Users with Volunteer Shift Worker records . Wen i try to use this Report type into my Reports i am not able to see Volunteer Activity in the column section. Please help!!
ReplyDeleteChallenge Not yet complete... here's what's wrong:
ReplyDelete"There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: NFJPCUGU"
this is the error i'm facing in challenge 3 - create app fields.
Kindly help me to sort out the issue.
Getting this error on Step 5: The 'My Top Volunteer Organizations' report is not using the correct status filters.
ReplyDeleteFilters used: Status = Confirmed,Completed & IsShiftVolunteer = true.
Pls help
Hi Baby, I'm stuck on this..
ReplyDeleteChallenge Not yet complete... here's what's wrong:
The 'Top Volunteers' report is not summarizing by 'Shift Hours', or is not sorted correctly by this field.
Challenge Not yet complete... here's what's wrong:
ReplyDeleteThe 'Top Volunteer Organizations' chart does not exist or does not have the correct title assigned.
I'm not getting where i was wrong, please help me out of this issue
I didn't used any filters in this and group rows volunteer org (descending) and columns att vol hours(Sum).
I'm having the same difficulty with The 'My Shifts Pending Approval' report does not have the correct columns. Confirm that ALL report columns are in place according to the requirements. Additionally, take note that of the two 'Volunteer Shift Worker ID' fields, make sure to include the one with the format Shift-XXXX so users can click through to the volunteer record.
ReplyDeleteI have used the report type Users with Volunteer Shift Workers (Last modified by) and have all 5 columns correct and 2 filters besides the usual. I think it has something to do with the Shift Worker ID, since I can't click through on the report. I've created and deleted it so many times I'm ready to give up! Please can you point me in the right direction?