Skip to main content

Superbadge Tips from my best friend! Read this before you start your first Trailhead Superbadge!

My best friends! Cousin and little brother.
I am thrilled to announce that my best friend / cousin has just started his own Trailblazer journey!  He took his first Superbadge challenge a few weeks ago, and I am excited to share his thoughts.  If you are thinking about starting your first Superbadge, this is a must read:
My cousin has garnered quite a reputation for himself in recent months. His groupies call him the Trailhead Baby. I'm not impressed. He keeps talking about his love for Trailhead. Ohana this, superbadge that, sheesh! I decided to do a little investigating and create my very own Trailhead account.

It wasn't so bad at the beginning. CRMs are actually pretty cool, Community Cloud is interesting, and I have a knack for analytics! Then I tried my first super badge: Reports and Dashboards Specialist.

What was I thinking?!? I had a great life: playing with dump trucks, picking on my little brother, and access to string cheese 24/7. Now I have this beautiful and uncontrollable addiction to Trailhead. I'm not sure what it is, but something about this new passion is beckoning me to greatness!

I learned how to import and export data, map fields, patch record Ids, create complex reports & dashboards, and manage security settings for a variety of users. But this did not come without a cost...

I spent weeks completing this challenge and had to restart multiple times in newplaygrounds
because I did something wrong or in the incorrect order. In order to help my toddling Trailhead peers, I would like to share a few pointers:

  1. Superbadges are like Trailhead modules on steroids. Modules give you a clean step-by-step list of instructions. If you follow them you can hardly fail. Superbadges on the other hand, require LOTS of thinking. They only give you basic steps and you can not complete them unless you plan and read between the lines.
  2. Before you attempt your first superbadge, you will need a notebook, a pen, a printed copy of the instructions and nerves of steel.
  3. Read the instructions, highlight important steps, and consider mapping out a step-by-step schedule for yourself. This will help you avoid completing steps in the wrong order, or creating your dashboards in lightning when they were supposed to be completed in classic.
  4. Treat every word of the instructions as if they are crucial to your success because they are. All of the info matters. If you disregard instructions to install the unmanaged package, it will come back to haunt you like a closet monster after you watched a scary movie.
  5. Make sure you consider object hierarchy when doing your data import/export operations.
  6. Listen to the Traihead Baby. He may be my kid cousin, but he is smart! I would die if he knew, but I visited his blog at least once a day when I was working on this superbadge. Here it is if you need help: https://trailheadbaby.blogspot.com/

Now that this silly superbadge is finally done, I'm going to make my dad get me a doughnut...yes, the chocolate kind with lots of sprinkles. And I'm gonna let the icing get all over my face before taking a nap.

I would say I'll never log in to Trailhead again, but I think we all know I won't be able to stay away for long.

Until next time.

Comments

Popular posts from this blog

Service Cloud Specialist Superbadge - 4,5,6,7

Part of doing the Service Cloud Specialist superbadge is trying new things, so I am putting up picture of new things that I've tried recently.  One of my favorite new things this week was taking a shower with my whole block collection.  Mom put me in the shower, and I sneaked out to grab the block bin and dumped it in.  I'm concerned to share photos because of the slight nudity, however, I can assure you that it was a glorious adventure.  Instead, I'll share my favorite Saturday new thing- walking to the coffee shop for a sprinkle donut!  Back to the superbadge... Challenge 4 Case Routing If you haven't taken the Onmi Channel module yet, now is a good time! I kept that particular module open one on screen while I walked through this step.  It is hard to give many hints about this step without giving away too many details - so - the best advice is to read through the challenge and label each step with the corresponding Salesforce term.  (IE - "The channel, Sto

Service Cloud Specialist Superbadge - 1,2,3

A confession - I know next to nothing about service cloud.  While I was excited that a new superbadge was available, it made me a little nervous that I had to do all of the prerequisites and tackle new things like macros.  New things - new year - let's get started! (Right after I finish guitar practice) If you are also a service cloud novice, the Omni-Channel Basics is a crucial prerequisite even though it is not officially required. Challenge 1 App Appearance  This, like all superbadges, requires a careful read through the instructions prior to any clicking.  I found it helpful to take a separate notebook and write down the steps that I would need for each challenge step - for example -  My rough notes for challenge 1: Create 2 profiles  Tweak service Console 3 new items on utility bar Allow access for new profiles Create User  Beware - After editing the service console, you might have to edit the new profiles.  I found it necessary to click "edit&quo

Business Administration Specialist Superbadge- 3 & 4

This afternoon, I added a genius wig in an attempt to look a little older and more experienced.  The free lemonade offer worked!  I made two dollars today!  A huge thank you to Jocelyn Fennewald , Salesforce MVP, for pointing out the "remove all columns" option within the report creator.  When you start a create a new report, simply click to start with a clean screen.  If you are familiar with report and dashboards, this challenge should only take 30 or so minutes to complete.  Below are tips and gotchas for each report / dashboard.  If you need more help, leave a comment! Reports Accounts by Market To create the "Market" row grouping, use a bucket field. Make sure that the correct date range is selected. High Value Residential  This report includes: 1 filter, 1 grouping, and 1 summarized field.  Rated Accounts by State The record count for state and account rating are automatically added. Note the filter.  Open Support Cases You ma