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Selling with Sales Cloud Specialist Superbadge - part 1!


Selling with Sales Cloud Specialist: A Superbadge so simple that I let my baby brother help! (Until we got to step 7... more on that later!)   The key to this superbadge is organization! The data entry is not difficult, but there are a ton of little requirements that are easy to skip.  Here's how to do it right the first time:
  1. Open the data entry spreadsheet in a new window.  If you have multiple monitors.... open it in a new monitor! (My mom's home office has 3 monitors, so we snuck in there while she was busy cooking dinner.) 
  2. The highlight function is your best friend - as each record is entered, highlight the data entered so that you KNOW that the record is fully in Salesforce.  It was easy to overlook the employee count!  
  3. Double check each record against the requirement list to make sure that you are creating the correct type of record.  Example: before typing in any of the "current pending deals," I made a new column on my spreadsheet to indicate if this should be a lead or a contact/account/opportunity.  
Need to create a quote?  Remember to Sync the quote and take note of the little blue button below.....



Stuck on this message?  Double check your tax number! 

Let's talk about that tricky step 7 next time... We are going to cruise over to our cousin's house before it gets dark.  

Comments

  1. What a great journey to start down - SuperBadges are serious business! At Dreamforce, I learned about the "Tab Resize" Google Chrome Extension - super for when you're not working with multiple monitors and working on Trailhead Modules. Can't wait to see what happened at step 7!

    ReplyDelete
  2. Thanks for sharing. Upon receiving your blog I checked into this. I only had one more badge to complete to unlock the Super Badge. I will begin working on this soon! Appreciate the tips - keep em' coming..

    ReplyDelete
  3. Stuck... Part 6. "We couldn't find the second quote for the JobSwell deal record. Please double-check if the quote was created according to the requirements, including taxes, discounts, and handling fees. Please make sure you followed the instructions from the "Your Phone Rings" section."

    I have created a New Quote on the original JobSwell Opportunity. Same product = Installation: Industrial - High, Discount of 5% (Quote Line Item has sale price of $85k @ 10 quantity , applied a 10%Tax ($85k), $250 shipping (flat). The original quote is still present on the opprotunity

    I have saved the quote as pdf and emailed quote to my personal email address.

    Thoughts?

    ReplyDelete
    Replies
    1. Sync the new quote with the opportunity. (If that doesn't do the trick, just let me know...but I'd bet on this.)

      Delete
    2. AND check your tax number. Tax is a % of the total price..... which is not $850k.

      Delete
    3. Oh My Gosh!!!! THAT WAS IT. Yes, I've been stuck and have revisited this so many times. I can't believe I've missed that. It was the TAX!!! The tax. I didn't get an email that you posted a reply. Came here to see if maybe there were some other tips added. Embarrassed but RELIEVED to have this done. So simple!! The tax is % of the TOTAL price. I was not using the total. THANK YOU so much for directing me on this so "simple" fix. Happy new year!!

      Delete
    4. OMG!! that save me too. tks

      Delete
    5. Challenge Not yet complete... here's what's wrong:
      We could find at least one duplicate record for Sally Helios. Please ensure that we don't have any duplicates, according to the requirements.

      I am getting this error, while checking i found no Sally Helios. Can anyone have any idea?

      Delete
    6. I think it is a flaw. I ran into the same error. Solution was to create a contact Sally, make a call-task for tomorrow, and check the challenge...

      Delete
  4. Any tips on Stage 4?? I can't get past the flag "We couldn't find the record for Fiberwear".

    Been stuck for days. I only see it as a lead, it does not meet criteria to convert. Trailhead Baby help me! lol.

    ReplyDelete
    Replies
    1. Are you sure about that? :) It looks like a little more than a lead to me .

      Delete
    2. Setup > Quick Find > Mass Delete Records > Mass Delete Leads > Query based on Company name or Lead Status> Permanently Delete the Leads which you have converted by mistake. Just have single record for required Leads.

      Delete
  5. Hello :) I got stuck at step 6 with this error:
    We couldn't find the correct information for the Daily Bakery Opportunity. Please ensure you update the Daily Bakery Opportunity based on the phone call you received, according to the requirements.
    I have done all the required step though... What could be a potential miss out :/ ? (I own the record which means I am assigned to it . Then the values are all set and I did change the stage to closed won...) Any hint would be appreciated :)

    ReplyDelete
    Replies
    1. Double check the field values- stage, close date, revenue... and that an email was sent. (My bet is that the email was missed)

      Delete
    2. Hello :) Yeah I did everything accordingly including the email but nothing worked :/ It's pretty weird.

      Delete
    3. Yuck! If you want to send a few screenshots, I'll take a look (rebecca@capstorm.com). Just mention in the message that I requested the pictures... I get a lot of random emails with screenshots!

      Delete
  6. Hello ! xD I finally found the solution yiha! Turns out I just had to name the account ''Daily Bakery'' and not ''The Daily Bakery''. It is crazy how such tiny details can blow up your brains sometimes haha. Thank you so much for your follow up and for your blog.

    ReplyDelete
    Replies
    1. Woohoo! I am glad that you figured it out!

      Delete
    2. Hi Diana,
      can you please help me out in email as I am sending email but it is showing-incorrect information .

      Delete
  7. Hey I am stuck at Challenge 4 "Challenge Not yet complete... here's what's wrong:
    We couldn't find the record for Veristcorp. Please make sure that a single record exists for this account, and the field values are correct according to the requirements."
    I created the Opportunity in Qualified status,Next step is added, The contact is added, the Account is created.
    Not sure what I am missing. Please Help :(

    ReplyDelete
    Replies
    1. Good morning! I'm happy to check, but need some details on what you have.
      Did you create one activity record in the "past" with one scheduled?

      Delete
  8. Hey I am stuck at Challenge 4 "Challenge Not yet complete... here's what's wrong:
    We couldn't find the record for Veristcorp. Please make sure that a single record exists for this account, and the field values are correct according to the requirements."
    I created the Opportunity in Qualified status,Next step is added, The contact is added, the Account is created. Need help .

    ReplyDelete
    Replies
    1. Could you share some details? IE: Account name, field values, etc

      Delete
  9. Hi, I am stuck on step 6 with the error:
    We could find at least one duplicate record for Sally Helios. Please ensure that we don't have any duplicates, according to the requirements.

    I have searched for Sally Helios in contact and Account but i cannot find any contact with that name.

    Can anyone help?

    ReplyDelete
  10. Challenge Not yet complete... here's what's wrong:
    We couldn't find the correct information for the Daily Bakery won email message. Please ensure you follow the sales process for the Daily Bakery deal.

    Please help

    ReplyDelete
  11. Hello whats up?
    I'm stuck on step 5 "Please ensure you follow the steps in the Ursa Major Sales process after scheduling an assessment for the LA Z Tag Opportunity."
    not sure what I misunderstood here =(

    ReplyDelete
    Replies
    1. You should post in CHATTER mentioning "@On Site Evaluations" group on "La Z Tag" Opportunity. After that you must create an event on public calender and assign that to the "Opportunity" instead of "Account".

      Delete
  12. I struck with 2,Start Selling with Sales Cloud
    even though I created new Developer edition and connected to Challenge.

    ERROR: Challenge Not yet complete... here's what's wrong:
    Make sure that you created your org using the sign-up link. That org contains all the preconfiguration required for this superbadge.

    ReplyDelete
    Replies
    1. Hello, I had the same problem! Did you use the link in the super badge? Because you have to use this special link...

      Delete
  13. Challenge Not yet complete... here's what's wrong:
    We couldn't find the correct information for the Daily Bakery won email message. Please ensure you follow the sales process for the Daily Bakery deal.

    Please help

    ReplyDelete
    Replies
    1. Go to Opportunity - > Activity - > Email - >Insert Template then send you mail.

      Delete
  14. I'm stuck at challenge 5 here's my error:
    Challenge Not yet complete... here's what's wrong:
    We couldn't find the Quote for the JobSwell deal record. Please double-check if the quote was created according to the requirements, including the taxes and handling fee.

    ReplyDelete
  15. In challenge 7 -
    Your Phone Rings
    i have this error " Challenge Not yet complete... here's what's wrong:
    We couldn't find the second quote for the JobSwell deal record. Please double-check if the quote was created according to the requirements, including taxes, discounts, and handling fees. Please make sure you followed the instructions from the "Your Phone Rings" section."

    I have used the total price for tax calculation for big quote still i am not able to complete this--

    Grand Total $982,000.00
    Shipping and $250.00
    Handling
    Tax $89,250.00
    Total Price $892,500.00
    Discount 4.55%
    Subtotal $935,000.00
    Ship To Name JobSwell
    Bill To Newport News, VA
    Bill To Name JobSwell
    Email chromeit57@gmail.com
    Prepared By Wanjari Sonal
    Quote Number 00000011
    Expiration Date 6/17/2023
    Company Address IN Created Date 2/17/2023

    Product List Price Sales Price Quantity Discount Total Price
    Installation: Industrial - High $85,000.00 $85,000.00 1.00 $85,000.00
    Installation: Industrial - High $85,000.00 $85,000.00 10.00 5.00% $807,500.00

    ReplyDelete
    Replies
    1. Help me in challenge 5..
      Challenge Not yet complete... here's what's wrong:
      We couldn't find the correct field values for the Veristcorp deal record. Please make sure that the record has the correct values, including the correct Stage, according to the requirements.

      Delete
    2. you have to create a new Quote with this product and delete the old one just in this Quote. Then edit the Tax to $80,750.00. The Grand Total should be $888,500.00 at the end. Then Create a pdf and send an Email to the contact ssteel@jobswell.com. Don't forget to sync

      Delete
    3. My grand total is $888,500.00 but i got the same error over and over again. The only thing I cant modify is the discount field on the Quote. I did it manually on the Product.

      Delete
  16. We couldn't find the record for a MakeMore's contact. Please make sure that all the required contacts were created and that a single record exists for each contact.

    Please help with this error.

    ReplyDelete
    Replies
    1. We couldn't find the correct field values for the Veristcorp deal record. Please make sure that the record has the correct values, including the correct Stage, according to the requirements.

      Please help with this error.

      Delete
    2. what was the fix for the MakeMore error?

      Delete
  17. Hi, I am stucked in step 5. It says not able to identify the deal. Could you please help

    ReplyDelete
  18. Challenge Not yet complete... here's what's wrong:
    We couldn't find the record for Fiberwear. Please make sure that a single record exists for this lead. Please help with this error.

    ReplyDelete
  19. I am also stuck in same - We couldn't find the record for Fiberwear. Please make sure that a single record exists for this lead. Please provide solution

    ReplyDelete
    Replies
    1. Same I also got same error

      Delete
    2. Create Lead with "Polly Esther" & COmpany as "Fiberwear"

      Delete
  20. where is Subsidiary Company?

    ReplyDelete
  21. Hello, Everything went well until the part 6 of the challenge :
    "Challenge Not yet complete... here's what's wrong:
    We found an incorrect record for Carewell Homes. Please ensure that you properly create the record for Travis Stott at Carewell Homes."
    I first enter Travis Stott as a contact of Carewell Homes but it did not work so I delete it from mass delete. Then I created a lead, it didn't work so I convert the lead into opportunity using the existing Account Carewell Homes. It didn't work. I delete the opportunity and the converted lead and check whether there was a Stott remaining. So I decided to go to campaign where there is a Tradeshow and create a new contact from this campaign but it did not work. Do you have any idea of what I have missed to be still stuck ? Thanks

    ReplyDelete

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