Are you new to Salesforce and not sure where to start?
This post is for you!
Showing off my maturity with coffee and a sweater vest. |
I just turned 1 a few weeks ago and have been in a contemplative frame of mind, reflecting upon the before Salesforce era. In a few short months, I went from a frail, stationary baby to a walking, talking Trailhead Baby with 4 Superbadges and Salesforce Administrator Certification. The Trailhead Baby blog started with 0 subscribers and now has over 500. If you have been following the Trailhead Baby since the beginning - Thank you! How did I move from tiny baby to brave Trailblazer? Keep reading.
The problem: There are many modules, trails, and projects on Trailhead.
The solution: Let Trailhead Baby guide the way! Rather click instead of read? Check out the "Getting Started" Trailmix and start your journey!
To understand the need for a stellar customer relationship management system (CRM for short!), it is helpful to first grasp a few technical basics. This 3 minute video shows why data organization is critical.
Next, log into Trailhead for your first module: CRM Basics.
We are easing into the Trailhead world- this module is quick, so you can complete it during lunch, or in my case, with a nice bottle of milk.
What is a database?
These videos give a deeper look into how Salesforce organizes your data. Trailhead Baby developed an appreciation for Salesforce by gaining a basic understanding of the challenges involved with maintaining complex data relationships. The simple definition of key terms such as "record" is very helpful.
Out of coffee! |
From now on out, Trailhead is the only place that you will need to go! For your first Trail, tackle Learn CRM Essentials for Salesforce Classic
If you are wondering- Why classic? - when you have heard wonderful things about the "lightning experience," this trail is only available in classic. After learning the basics, you can blaze into lightning!
Your 1st Trail: CRM Essentials |
If you are more inclined to click than code, Admin Beginner is the perfect second trail. 2 modules are focused on lightning, so you will learn the essentials of both options.
The final step of moving from extreme beginner to a Trailhead novice is to complete your very first project! Projects are a fun way to practically apply your new skills. My favorite beginner projects is: "Build a Battle Station App." If you are not a fan of galaxies far far away, you can build a lemonade stand instead.
I'm certified! |
the "Getting Started"-Mix is not available
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